Reviews
At Sewer23™, we provide fast, honest, and professional sewer and drain services in West Bloomfield and Metro Detroit. Every review reflects our commitment to clear communication, fair pricing, and quality work.
For starters, before going into more detail, I'll make it abundantly clear, Mark and Frank are amazing!!! That said, unfortunately, the p-trap behind our pedestal sink developed a hole rendering the sink unusable. The space behind the pedestal was so confined it was seemingly impossible to fix without removing the entire pedestal and sink as it was difficult to access with conventional tools. I solicited this problem to three individual plumbers prior to reaching out to Sewer 23. All three stated that it would be too much work, they were afraid to fix and/or the entire unit would need replacement. All leaving me with no option, until..... After discussing with my neighbor (on Friday, May 8th afternoon), I asked "do you know any good plumbers?". Immediately, he said Mark and Frank. I figured I had nothing to lose and called that afternoon along with providing photos. Within minutes, Mark replied and said they can do it without disturbing the unit. Furthermore, they could be there in about 1-2 hours (on a Friday!). I had my doubts but once they arrived, they surveyed the situation and got to work. Much to my amazement, they removed the entire plumbing assembly and repaired. All without disturbing the unit. All while saying, "everything will be ok". They provided comfort and reminded not to worry during their entire visit. Wow!!! After repairing, they ensured the area was thoroughly cleaned as if they were never there. Sewer 23 is now my new "Go-To" when in need of help... Much easier to work with compared to commercial companies out there. They took their time to make sure everything was in working order after repairing.
Frank Munoz arrived exactly when he said he would. He did a great job and was very courteous. We will not hesitate to call again if we ever have another sewer problem. Thank you soooooo much Frank.
First time experiencing drainage back up and didn’t know what to do, had a panic attack. Called/text sewer 23, they came in the same day and they got the job done! I was very impressed and very happy! HIGHLY RECOMMEND!!!🙂🙂🙂
A clogged drain and nasty water backup is never a great situation. Frank answered my call early Sunday morning and had me cleared up in a few hours. Frank diagnosed my problem and offered me solutions to prevent future issues. I saved Frank's contact and will use him in the future. He was very knowledgeable and answered any questions I had. Great service!
Frank did an awesome job! He was so fast to respond and came out quick to help with our emergency. He is extremely knowledgeable. He took the time to explain everything to us. I highly recommend him!
If you’re looking for a plumbers that’s really 24hrs. Not only is he informative on preventing future issues. He’s professional and polite. Quality service guaranteed.
After a nightmare experience with another company, working with the team at Sewer 23—a pair of brothers—was an absolute breath of fresh air. The day before, a different company came out, made a huge mess trying to diagnose the issue, and told me the clog couldn’t be snaked due to years of grease buildup. Their only solution? A $1,400 hydroblasting service. Wanting a second opinion and after reading their 5 star reviews I called Sewer 23—and I’m so glad I did. Before even running a snake, he took one look at the basement pipe and its location and immediately knew exactly where the blockage was. He was upfront and honest, telling me: “Snaking has worked for years—you don’t need to spend that kind of money. If I can’t clear it, you don’t pay.” And he meant it. Within a couple of hours, they completely cleared the clog and saved me over $1,400. To top it off, they ran a camera 45 feet down the line to show me everything was clean and properly cleared. Honest, professional, clean, and incredibly skilled—with very fair pricing. It’s rare to find this level of integrity these days. If I ever have another clogging issue, Sewer 23 will be the only company I call. Highly recommend!
⭐️⭐️⭐️⭐️⭐️ Mark, the owner of Sewer 23, personally took my call at 6:30 PM, and by about 7:15 PM they already had a technician on site — outstanding response time. Pricing was very reasonable, especially for an evening call. Frank, the technician, was professional, knowledgeable, and efficient. Excellent service from start to finish. Highly recommend Sewer 23 if you need fast and reliable help.
I am so pleased with this company. They came to snake out my drain and camera scope and found that my pipe underneath my basement for needed to be replaced. They had to replace a 9 foot cast iron pipe that was rotted our. Instead of them having to come out a different day, they said that they can take care of the problem same day. Provided me with up dates every step of the way and just overall great customer service. I will definitely call them again for any future plumbing problems I may have. Extremely satisfied!!!!!!
Orchard Lake - Great Service. Frank and brother Mark are very cordial and low pressure, but efficient. Called and got instant service on a sanitary line blockage out under the driveway on a Friday night. Came out, snaked and video scoped area for confirmation. Good on post job bleach cleanup of affected surfaces. Privately owned smaller company with ownership pride service.
We called at 2am for an emergency septic issue and were met with an incredibly prompt and kind service. Frank was our technician and made it out to our house within 30 minutes. Not only did he fix our issue with no problem, but he was so kind and helpful. The fee was more than fair, especially for a middle of the night emergency call. We cannot recommend Sewer23 more and would use them again in an instant.
had a main sewer backup in my basement on a Sunday, which is extremely stressful. I called Sewer23, and they responded immediately and were at my house in less than 30 minutes, which really impressed me. Another company had come out before and told me they never reached the clog, so the problem was still unresolved. The technician from Sewer23 was professional, patient, and very knowledgeable. He took the time to diagnose the issue properly and had me run water from different parts of the house to understand exactly what was happening. He determined the blockage was far down the line and ran the snake approximately 160 feet, successfully clearing the clog. The issue turned out to be non-flushable wipes that had slowly built up over time. Once cleared, everything drained perfectly and the basement backup stopped completely. What really stood out was his honesty. He explained that hydro-jetting was not necessary in my case and didn’t try to upsell a $900 service I didn’t need. He confirmed the pipes were in good condition and made sure everything was flowing properly before leaving. The total charge was $320 on a Sunday, which I felt was more than fair given the fast response, professionalism, and quality of work. I highly recommend Sewer23 to anyone dealing with sewer or drain issues.
Had an issue with my main line out backing up into my utility closet due to a clog in the drain. Mark and Frank came out next day first thing and snaked it out and had it working like new in under an hour. All with a very fair price which is rare nowadays. They also gave me some solid tips to keep my drains clear in the future. Highly recommend this crew for your plumbing needs and will 100% be calling them back if I need services in the future. You won’t regret giving them a call.
Frank and Mark are truly 24/7. They came out during midnight & solved my sewer problem within hours. Highly recommend this company.
Frank was amazing! he gave me a very competitive price and even threw in a deal that saved me some cash. It’s been smooth sailing since, with no issues at all. Highly recommend his expertise and reliability!
Heard about them from a buddy, was nervous after bad plumbers before, but Frank & Mark came same day for my backed-up toilet, snaked it, no issues since. Glad I called them.
Basement was flooded. Pipe was clogged. I called a few other places that had AI and not humans picking up the phone. 😒 I was more then happy to hear the sound of a human when I called. It was a Saturday and no one was able to get to me until Tuesday. But to my surprise they were able to come out in a few hours and took less then 30 minutes to fix my clogged pipe. Great guy's. Cant go wrong with them. Have cash on hand. No cc
Frank from 23 Sewer has been serving our plumbing needs for over 5 years. He is very customer service oriented. He always thoroughly investigate the problems and repair them in a timely manner.
Great to work with, came to our house solve the issue told us what it was and it was something simple. We thought it was a bad pipe at the house because it’s been very cold, but it was actually a dishwasher machines was broken and caused water in our kitchen area. He told me what I need to do and didn’t charge me anything. What a great person to work with. Very knowledgeable person as well too. I would work with this person again to have any issues. I would highly recommend this person to anyone else as well, too who has water issue leakage at their house.
Frank was amazing. I thought my kitchen sink pipe was clogged and he came out to my place in Royal Oak to snake it. Not only did he show up at 8:30 on a Saturday night, he immediately figured out that the drainage pipe was actually frozen. When I asked him how much I owed him for his time, he wouldn’t take a dollar. Instead, he explained exactly what to do to warm up the pipe so the water would start running again. He instantly became my go-to plumber. I’ll be using him from here on out and referring him to all my friends and family. Call him without hesitation — we all need more businesses like this. Wishing Frank, his family, and his business nothing but the best.
Frank and Mark came out on short notice on a Sunday and unclogged my sewer line! Thank you so much and highly recommend them
Great Company! They came out on short notice on a Saturday and completed the extensive sewer work on Sunday! They were very professional, recommend them for all your sewer drain needs
Great plumbing service. Frank and Mark were professionals and clearly explained the issue and next steps. The camera inspection was helpful, and I appreciated how thorough and honest they were. Would definitely use their service again.
VERY reasonably priced along with great knowledge and experience! Very impressed with Sewer23 service!!! They saved us lots of time and money this holiday season when our pipes backed up on our sons birthday the day after Christmas!!!
Reached out for emergency service for a main line sewer backup. They came quick and did a thorough job and this was on Christmas! Highly recommend for fast, efficient, and excellent service! Thank you Sewer23!
We had water spraying in our basement, it was flooding. I called a few companies, no one was available. Called Sewer 23, Frank answered and was at my home within 15 minutes. Fixed the problem quickly and thoroughly. Was very kind and polite and knowledgeable. Thank you!
Absolutely outstanding service! The plumber was punctual, professional, and explained everything clearly before starting the work. The job was done quickly, cleanly, and at a fair price. It’s hard to find reliable service like this these days—highly recommend and will definitely call again!
Honest Plumbing Company for our Recurring Sewer Problems
We had multiple plumbers look at our sewer issue before calling Sewer23. They were the first company to properly diagnose the problem using a camera inspection and explain that the cast iron section of pipe was deteriorated and holding water. They cleared the line and showed us exactly what future repairs may be needed without pressure. Very honest, professional, and extremely knowledgeable local plumber.
Commercial Bathroom Drain Unclogged Fast
The bathroom drains in our restaurant were backing up and causing major problems for tenants. Sewer23 arrived with heavy-duty drain cleaning equipment, cleared the obstruction, and ran high-volume water testing on all sinks and toilets to confirm the sewer was fully open. Fast response, organized work, and clearly very experienced with commercial plumbing systems.
Tree Root Removal From Main Sewer With Camera Inspection
Our older home kept having recurring sewer backups, so we called Sewer23 to investigate. They snaked the main sewer and pulled back large tree roots, then performed a full camera inspection showing multiple intrusion points in the clay pipe. They explained maintenance options and preventative treatment clearly. Extremely experienced sewer specialists and very professional throughout the entire job.
Frozen Drain Line Diagnosis and Repair
During the winter our kitchen drain completely stopped working and we thought the pipe collapsed. Sewer23 inspected the system and correctly diagnosed that the sewer line was frozen instead of clogged. They safely thawed the pipe, checked the drainage system, and confirmed proper flow before leaving. Very knowledgeable plumbing company and honest about the repair instead of pushing unnecessary work.
Emergency Main Sewer Line Cleaning After Basement Backup
We woke up to water backing up into our basement and needed an emergency plumber in the West Bloomfield area. Sewer23 responded quickly, located the blockage in the main sewer line, and used professional snaking equipment to clear heavy root buildup. They also performed a camera inspection so we could see the condition of the pipe ourselves. Everything is draining perfectly now and the service was extremely professional.
Laundry Drain Backup Fixed in West Bloomfield
Our laundry room drain kept backing up and we needed a professional sewer cleaning company in West Bloomfield. Sewer23 inspected the line, cleared the obstruction, and ran water tests to confirm the drain was fully open before leaving. Very honest service and clearly experienced in plumbing diagnostics and sewer repair. Highly recommended.
Same-Day Clogged Sewer Repair in Detroit
After calling multiple plumbers in the Detroit area, Sewer23 was the only company able to come out the same day. They diagnosed the clogged sewer quickly, removed tree roots from the main drain, and restored full flow. Professional work, clean job site, and extremely knowledgeable about sewer line problems. I would absolutely call them again.
Emergency Flooded Basement Sewer Service in Southfield
We had a flooded basement caused by a blocked main sewer line in Southfield and needed help immediately. Sewer23 came out the same day, cleared the sewer using heavy-duty snaking equipment, and showed us the camera inspection results so we understood the issue. Great communication, reliable service, and clearly very experienced in sewer and drain repair.
Reliable Drain Cleaning Service in Farmington Hills
Our kitchen sink and basement floor drain were both backing up at our Farmington Hills home, so we contacted Sewer23. They responded fast and used professional drain cleaning equipment to open the clogged sewer line. Before leaving, they tested all fixtures to make sure everything drained properly. Honest plumber, efficient work, and very knowledgeable about sewer systems.
Fast Sewer Backup Repair in West Bloomfield
I had a sewer backup in my basement in West Bloomfield and called Sewer23 for help. Frank arrived the same day, snaked the main sewer line, and performed a camera inspection to show me the root intrusion inside the pipe. He explained the condition of the line and cleared the blockage fast. Very professional plumbing service and fair pricing. I highly recommend Sewer23 for anyone needing sewer cleaning, drain unclogging, or emergency plumber service.
I cannot recommend Sewer23 enough
I cannot recommend Sewer23 enough for their exceptional plumbing services! I recently had a nightmare scenario with a clogged basement that was on the brink of becoming a flooded disaster. In my moment of panic, I reached out to Sewer23, and they truly lived up to their reputation.
Impressive work!
THANK YOU Sewer23 for their efficient sewer line replacement. Their team completed the task without any hassle, and our plumbing is back to normal. Impressive work!
Frank and Bernie are top notch!
I have used them twice over the last year and their customer service and knowledge is excellent.
They have been a life saver and are so nice and professional and quick to respond to your call. Thanks guys!!!
a slow drain had us worried
Sewer23’s camera inspection revealed a hidden blockage caused by tree roots. They showed us the issue and fixed it swiftly. Highly recommended!
GOD Bless them and they are the best.
I have tried some of everyone to fix my ground sewage plumbing and they failed me. Sewage23, they came to my rescue and took care of everything, they were very polite and they know what they are doing. So, I would recommend them to anyone. GOD Bless them and they are the best.
couldn’t be happier with their service
I had a frustrating experience with two plumbers before finding Sewer23. The first plumber charged a hefty service fee, claimed they snaked the drain, but I still had backups. They then tried to upsell me on a $900 hydrojet. The second plumber wouldn’t give pricing over the phone, and when they came out, they tried to sell me a $2400 full system hydrojet. When I declined, they still wanted to charge a service call, which felt scammy since I would have saved them a trip if I had known the price upfront.
Frustrated, I found Sewer23 and couldn’t be happier with their service. They came out the same day, successfully snaked the floor drain in my laundry room, and tested it by filling and draining the washer four times before leaving. They were super upfront and honest about pricing—only charged $150 for everything. On top of that, they even warrantied their work, giving me peace of mind that the job was done right. Highly recommend using them and avoiding overpriced plumbers that charge as much as possible up front knowing you’ll never return.
quick and efficient work.
What sets Sewer23 apart is not just their expertise but also their customer service. They kept us informed at every step and ensured we were comfortable with the repairs being done. Our basement is now dry and back to normal, all thanks to Sewer23’s quick and efficient work.
Great work, professional team!
performed a camera inspection They identified hidden issues in our plumbing and provided solutions. Great work, professional team!
great job!!
Showed up on time and did a great job!!
Definitely recommend!
Came out same day , did a great job . Definitely recommend!
Highly recommend!!!
The most professional plumbing company I have dealt… clean and simple. Took care of my sewer line in half of day of work. Highly recommend!!!
Would recommend him
Frank was able to fix my clogged drain within the day and was quick and easy to work with. Would recommend him for any plumbing fixes you need.
I highly recommend using him.
I had water in the basement and couldn’t figure out the source. Frank Came by the next morning and examined all the plumbing. It is response was very prompt and was able to find the source of the water and provided recommendations to mitigate the issue. I highly recommend using him.
A reliable team
Sewer23 is my go-to plumbing company in Detroit. They tackled a clogged basement issue quickly and efficiently, preventing any flooding. A reliable team
very satisfied with the customer service
I’m a realtor and property manager. I am very happy to have Google and found Sewer23. First call was Frank who explained process, after listening to what was going on suggested his guys come out. Bernard called me we set a time. He got there before I arrived. And the rest is history, plus this was a crawl space job!!! I am very satisfied with the customer service, the job itself, and the after sale support. These guys want to make you happy and satisfied. And the goal has been accomplished. Thank you Frank, Bernard, Dee, and the older two (I forgot to ask their names🤦🏽♀️) but they all were really nice. Job well done 👍🏽
Top-notch service
Impressed by Sewer23’s professionalism. They cleared our clogged basement and ensured our sewer line was in perfect condition. Top-notch service
I highly recommend his service
I was so very fortunate to get Frank to be the one coming to do work at my house; he is the nicest, very knowledgeable & professional in his field!!! He was able to determine that my sump pump didn’t require replacement at all; it was simply stuck!! He even helped determine which of my circuit breakers controlled the outlet to which the sump plug was connected, get my basement lights properly working & even went the extra extra mile to figure how to quiet my alarm system in the process. Words cannot describe my appreciation for his honesty, help, kindness & caring!! It is a true blessing to find a service professional whom you can believe in to do the job as if it were his own home!
I highly recommend his service & will always consider him first for any future plumbing work!!
Highly recommend them
Replaced my entire sewer line and did it for $10,000 less than roto-rooter.Highly recommend them. There is not a better sewer company in Detroit.
Will work with them in the future
Fast, friendly and reasonably priced. Will work with them in the future
Huge shoutout to Sewer23
Huge shoutout to Sewer23 and their expert plumber, Frank! He swiftly resolved my drain issue, and their professionalism was exceptional.
Sewer23 came to the rescue
When we faced a broken sewer line and a flooded basement, Sewer23 came to the rescue. Their expertise and dedication saved us from a major disaster
there within 30 minutes!
What an incredible service company! Frank was beyond professional and super fast and efficient with our toilet issue. I cannot say enough good things about this company. I called and he was there within 30 minutes!
Sewer23 did an amazing job
Sewer23 did an amazing job fixing my sump pump line that was crushed due to my neighbor’s fence. I requested them not to use any machines and hand dig to fix the issue. They complied with my request and completed the job. I was recommend Frank and his team any day for any plumbing related jobs
Very efficient and knowledgeable
Very efficient and knowledgeable. Nice guys, will definitely be going through them again if any other issues arise. Super thankful for their help.
I highly recommend Sewer23!!
GREAT COMPANY!!!
They came out quickly, resolved my issue, and returned to verify that I was satisfied.
Great price too!
I highly recommend Sewer23!!
true professionals
I highly recommend Sewer23 to anyone dealing with clogged or flooded basements or any sewer line issues. They are true professionals who know their trade and genuinely care about their customers’ well-being. Thank you, Sewer23, for turning a stressful situation into a positive experience!
Plumbing problems, no more!
A clogged toilet was a nightmare, but Sewer23’s team fixed it in no time. Their professionalism and quick response were a relief. Plumbing problems, no more!
I definitely recommend Sewer23
Frank and his brother from Sewer23 Plumbing came out to my home and excavated my main drain to replace the house trap that cracked over time and stopped my house sewage from draining. The workers was very professional, time efficient, courteous and cleanup very well after they finished the job. I definitely recommend Sewer23 Plumbing Services to anyone who need to fix or clean there drains!
Highly recommend.
Thank You Sewer23! Frank is the real deal! They cleared my clogged drain and left no mess behind. Highly recommend.
The whole process was smooth and hassle-free.
Frank quickly identified the problem and explained the steps he’d take to fix it. It was such a relief to have someone knowledgeable and reassuring during a stressful time. He efficiently cleared the clogged basement and repaired the broken sewer line. The whole process was smooth and hassle-free.
Sewer23’s team stepped in
When our old sewer line started causing issues, Sewer23’s team stepped in. They replaced it with minimal disruption, leaving our plumbing better than before. Fantastic work!
Thanks a million!
We were in a panic when our toilets started backing up! Sewer23’s snaking service quickly solved the issue. Their team’s prompt response saved us from a messy situation. Thanks a million!
Our plumbing is better than ever!
When our aging sewer line gave up, Sewer23’s team replaced it seamlessly. Their quick response and professional work were impressive. Our plumbing is better than ever!
highly recommended!
A foul smell alerted us to a sewer trap issue. Sewer23’s team fixed it right away, eliminating the odor and saving us from further trouble. Excellent service and highly recommended!
a real lifesaver!
A rainy day left us with a flooded basement. Sewer23’s team pumped out the water and helped prevent extensive damage. Their swift response was a real lifesaver!
Their expertise made a significant difference!
Tree roots wreaked havoc on our plumbing, causing backups. Sewer23’s team cleared the roots and advised us on preventive measures. Their expertise made a significant difference!
We’re grateful for their quick action!
We had no idea a collapsed drain line could be the reason behind our troubles. Sewer23’s team identified the issue and replaced the line promptly. We’re grateful for their quick action!
Their friendly service saved the day!
A clogged toilet caught us off guard during a gathering. Sewer23’s team cleared the blockage and provided tips to avoid future mishaps. Their friendly service saved the day!
replaced a section of the drain
Dealing with slow drains was frustrating until Sewer23’s team stepped in. They identified the problem, replaced a section of the drain, and now everything flows smoothly. Great job!
Plumbing’s back on track, thanks to them!
We were stumped when our drains stopped working altogether. Sewer23’s team diagnosed a collapsed drain line and replaced it expertly. Plumbing’s back on track, thanks to them!
Honest Plumbing Company for our Recurring Sewer Problems
We had multiple plumbers look at our sewer issue before calling Sewer23. They were the first company to properly diagnose the problem using a camera inspection and explain that the cast iron section of pipe was deteriorated and holding water. They cleared the line and showed us exactly what future repairs may be needed without pressure. Very honest, professional, and extremely knowledgeable local plumber.
Commercial Bathroom Drain Unclogged Fast
The bathroom drains in our restaurant were backing up and causing major problems for tenants. Sewer23 arrived with heavy-duty drain cleaning equipment, cleared the obstruction, and ran high-volume water testing on all sinks and toilets to confirm the sewer was fully open. Fast response, organized work, and clearly very experienced with commercial plumbing systems.
Tree Root Removal From Main Sewer With Camera Inspection
Our older home kept having recurring sewer backups, so we called Sewer23 to investigate. They snaked the main sewer and pulled back large tree roots, then performed a full camera inspection showing multiple intrusion points in the clay pipe. They explained maintenance options and preventative treatment clearly. Extremely experienced sewer specialists and very professional throughout the entire job.
Frozen Drain Line Diagnosis and Repair
During the winter our kitchen drain completely stopped working and we thought the pipe collapsed. Sewer23 inspected the system and correctly diagnosed that the sewer line was frozen instead of clogged. They safely thawed the pipe, checked the drainage system, and confirmed proper flow before leaving. Very knowledgeable plumbing company and honest about the repair instead of pushing unnecessary work.
Emergency Main Sewer Line Cleaning After Basement Backup
We woke up to water backing up into our basement and needed an emergency plumber in the West Bloomfield area. Sewer23 responded quickly, located the blockage in the main sewer line, and used professional snaking equipment to clear heavy root buildup. They also performed a camera inspection so we could see the condition of the pipe ourselves. Everything is draining perfectly now and the service was extremely professional.