FAQ
We proudly serve West Bloomfield, Farmington Hills, Southfield, Novi, Detroit, and the surrounding Oakland and Wayne County communities. Our team is local, so we respond fast — especially during emergencies.
Yes! Plumbing problems don’t keep business hours — and neither do we. Sewer23 offers 24/7 emergency service for sewer backups, flooding, sump pump failures, and burst pipes. When you call, you’ll speak directly with a local technician, not a call center.
We believe in honest, flat-rate pricing. You’ll know the total cost before any work begins — no hidden fees, no overtime charges, and no “surprise” invoices.
We handle just about everything related to sewers and drains, including:
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Sewer line repair and replacement
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Drain cleaning and hydro-jetting
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Sump pump installation and replacement
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Basement waterproofing and flood prevention
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Video camera inspections
If it involves water, waste, or drainage, we can take care of it.
Common warning signs include:
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Multiple drains backing up at once
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Gurgling sounds from toilets or sinks
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Sewage smells around your home or yard
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Soft or soggy spots in the lawn
If you notice any of these, call us immediately for a camera inspection before the problem worsens.
Hydro-jetting uses high-pressure water to clear grease, roots, and buildup from your sewer lines. It’s more effective than snaking and helps prevent future blockages.
We recommend it for properties with frequent clogs or older pipes that need a deep clean.
Hydro-jetting uses high-pressure water to clear grease, roots, and buildup from your sewer lines. It’s more effective than snaking and helps prevent future blockages.
We recommend it for properties with frequent clogs or older pipes that need a deep clean.
Yes. We work with property managers, landlords, and mobile home communities throughout Metro Detroit. We offer scheduled maintenance plans, emergency response, and detailed service reports for documentation.
Yes, most repairs and installations come with a limited workmanship warranty.
We’ll explain the coverage clearly before any job starts — no fine print, just honesty.
We install high-quality systems from trusted brands like Zoeller and Liberty Pumps, known for reliability in Michigan’s unpredictable weather. We also offer battery backup systems to protect your basement during power outages.
Yes! Our video camera inspections let us see inside your sewer lines and locate damage before excavation. In many cases, we can repair or replace sections without tearing up your property.
We’re local, honest, and experienced. You get real technicians who care — not commissioned salesmen. We treat every job like it’s our own home, we show up when we say we will, and we don’t leave until it’s done right.
Simple. You can:
📞 Call or text (248) 993-3423
💻 Visit Sewer23.com and fill out the contact form
We’ll respond quickly and schedule a visit that fits your time and needs.
First, stay safe — shut off electricity to the affected area if you can do so safely. Then call Sewer23 immediately. Our 24/7 emergency team can pump out standing water, inspect for sewer backups, and repair or replace failed sump pumps. The faster we get there, the less damage your property will suffer.
Most sewer repairs can be completed within one to two days, depending on the depth, access, and length of the pipe.
Emergency spot repairs may be finished the same day, while full replacements or excavations can take a little longer — we’ll always give you an honest timeline upfront.
Common causes include:
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Tree roots growing into joints or cracks
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Old clay or cast iron pipes deteriorating with age
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Shifting soil or heavy vehicle weight above the line
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Freezing and thawing cycles that stress old pipes
We’ll perform a camera inspection to confirm what’s happening and show you the footage before making any recommendations.
In some cases, yes. Depending on pipe condition, we may use trenchless repair methods such as pipe lining or bursting. If excavation is required, we keep the work area clean and restore everything as neatly as possible once the repair is complete.
Snaking breaks up soft blockages close to the drain but often leaves buildup behind.
Hydro-jetting uses high-pressure water to scrub the entire line clean — removing grease, roots, and years of debris.
We often recommend jetting for long-term results or commercial properties.
No, gurgling is usually a sign of air trapped in your plumbing or a partial blockage in your main sewer line.
Ignoring it could lead to a full backup. Call Sewer23 for an inspection before that happens.
Yes, we provide free estimates for most residential and commercial services.
If diagnostic equipment (like a camera inspection) is needed, we’ll explain that upfront before any charges apply.
Transparency is part of our process.
We accept cash, credit/debit cards, and financing through Wisetack for larger repairs or replacements.
We understand emergencies can be expensive, so we offer flexible options to make sure you’re protected without delay.
Yes. If your sewer backup or water damage is covered under homeowners insurance, we’ll provide documentation, photos, and repair details to simplify your claim.
We can even coordinate with adjusters when needed.
Most sump pumps last 7–10 years, depending on usage and water volume.
If your pump runs frequently or sounds loud or inconsistent, it’s smart to have it checked. Sewer23 installs heavy-duty Zoeller and Liberty systems built for Michigan basements.
Absolutely. We offer basement waterproofing, sump pump systems, and exterior drain tile repairs.
Waterproofing protects your foundation, keeps your basement dry, and prevents mold growth — especially in older homes or homes with poor grading.
Yes, we specialize in multi-unit properties, mobile home parks, and shared sewer systems.
We can set up scheduled maintenance plans, hydro-jetting, and emergency response to prevent major line blockages that affect multiple units.
Yes. Sewer23 works with restaurants, apartment complexes, and property managers throughout Oakland and Wayne County. We provide fast, discreet, and professional commercial service — including after-hours repairs, floor drain maintenance, and grease trap cleaning.
Definitely. Preventative maintenance is key.
We recommend:
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Annual drain cleaning or camera inspection
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Avoiding flushable wipes and grease disposal in sinks
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Installing a backwater valve (we can do that!)
A small maintenance investment saves thousands in potential repairs later.
That’s a common call we get. Many companies just poke a hole through the clog instead of cleaning the full pipe.
Our video inspection and hydro-jetting make sure the entire line is clear — not just temporarily open.
Yes. Sewer23 is a fully licensed and insured Michigan plumbing and sewer contractor.
We meet all state and local code requirements for residential and commercial plumbing work.
Local companies like Sewer23 give you direct access to the owner and crew — not a sales department.
We care about our reputation because we live and work right here in your community.
Our focus is honest service, fair pricing, and long-term relationships, not upsells.